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@AiraVI I had a wonderful call tonight with agent Mindy who helped me set up a talking blood pressure device. I told her where I got it and how I discovered it so she could see a picture of it and found the instructions to assist me. She was fabulous. Thank you for hiring her. She also asked me if I'd like her to save a link to the manual in my profile in case I needed to call back with future questions. I've been a subscriber since 2018 and I had no idea that information could be saved to a user's profile for agents to reference during future calls.
@DavidGoldfield @AiraVI OOh I love Mindy too she's a fabulous agent. Which monitor did you get? Do share.
@DavidGoldfield Ah thanks for letting me know. It'd be interesting to hear what it sounds like.